Knowledgebase: Diagnostic Tools
Diagnostic tools to check website connectivity
Posted by - NA - on 17 September 2005 08:22 PM
Ping

Ping is a Windows command to check whether, destination computer system is working on network or not. Ping sends network packets to destination IP address or host. If ping get success, you will receive the result.

Ping your website.

In Windows...

  • Click Start > Run.
  • Type ping "your website name".


For e.g.

ping accuwebhosting.com

You will see ping result something like this for your web site.

Pinging accuwebhosting.com [209.151.65.216] with 32 bytes of data:

Reply from 209.151.65.216: bytes=32 time=1021ms TTL=109
Reply from 209.151.65.216: bytes=32 time=992ms TTL=109
Reply from 209.151.65.216: bytes=32 time=771ms TTL=109
Reply from 209.151.65.216: bytes=32 time=871ms TTL=109

Ping statistics for 209.151.65.216:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 771ms, Maximum = 1021ms, Average = 913ms

 

Tracert

This utility determines the route taken to a destination by sending echo packets to the destination. For e.g. tracert mydomain.com will display different destination route from your PC to destination server. Useful to find breakage between routes.

For e.g.

In Windows...

  • Click Start > Run.
  • Type Tracert "your site name".

For e.g.

Tracing route to accuwebhosting.com [209.151.65.216]
over a maximum of 30 hops:

tracert accuwebhosting.com

You will see tracert result something like this for your web site with different IP address and host names.

1 0 0 0 216.46.228.229 port-216-3073253-es128.devices.datareturn.com
2 0 0 0 64.29.192.145 port-64-1949841-zzt0prespect.devices.datareturn.com
3 0 0 0 64.29.192.226 daa.g921.ispb.datareturn.com
4 0 0 0 209.246.152.201 ge-3-0-101.ipcolo2.dallas1.level3.net
5 0 0 0 4.68.112.185 so-5-1-0.bbr2.dallas1.level3.net
6 10 10 20 64.159.4.222 so-0-0-0.mp2.denver1.level3.net
7 21 10 20 4.68.112.162 so-6-0.hsa2.denver1.level3.net
8 20 10 20 64.156.40.66 unknown.level3.net
9 50 10 20 216.52.40.14 border9.ge3-1-bbnet1.den.pnap.net
10 10 20 10 63.251.181.210 data393-2.border9.den.pnap.net
11 20 20 20 208.42.224.9 core-b.v23.ge-2-7.internap-2.edge2.data393.net
12 10 10 20 66.151.174.28
13 10 10 20 205.138.111.78 205-138-111-78.unknown.data393.net
14 20 20 20 209.151.65.216 209-151-65.denver.wehostwebsites.com

Trace complete.

 

Other Useful Tools

WhoIS.DirectI (WhoIS report for domains registered with us)

DNSReport (Used to learn current name servers)

AnyBrowser (Browser independent tools)

InterNic (Current registrar and WhoIS report)

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