1. Which Operating
System is being used for Host Server at AccuWebHosting?
use Microsoft Windows 2008 â€“ R2 Edition as Host Server OS.
What virtualization technology does AccuWebHosting use?
Windows Virtual Machines are created using Hyper-V virtualization
3. During sign up it is asking
for Host-name. What is it?
Ans: A Host name
is required to assign a unique name to your VPS. Every computer has a
name (called the host-name). Often this will actually be a real DNS
name, but technically it can be anything.
example you own the AccuWebHosting.com, so its always common for you
to pick a host-name using it, for example, you may choose
vps.accuwebhosting.com as your host-name.
you don't own a domain name or just don't care, you can technically
just enter anything that's a valid host-name; for example you could
just enter "vps.yourname.com".
The host-name serves a few purposes, but none of them are that important.
It can be pretty easily changed after installation if you ever desire
4. Can I sign up without Domain
Ans: Yes, you can. In absence of a
Domain Name, you can access your VPS using the host-name
OR IP Address
assigned to you.
I purchase additional RAM, Disk Space and Bandwidth for my VPS?
Yes, you can purchase additional RAM, Disk Space and Bandwidth during
the sign up process Or later on when you need. Please find below the
prices for the same:
Additional 1 GB RAM:
$25 per month
Additional 10 GB disk space:
$10.00 per month
Additional 100 GB Bandwidth:
$20.00 per month
6. Can I purchase
additional IP address for my VPS?
Yes, you can. The cost for additional 1 IP address is $1.5 per month.
The IP addresses can be purchased during sign up process or later on
by raising a billing ticket using Help-desk.
Do you provide fully managed VPS services?
By default all the VPS are provided with basic support on 24 x 7
basis with no additional cost. However, if you want to purchase full
technical support for your VPS, you can do so with an additional cost
of $99.00/month. This can be done either at the time of registration
of your VPS or later on by raising a support ticket at our
8. What is the MS SQL
Database Version offered with VPS ?
MS SQL 2008 (Express Edition - R2) is offered free of cost with all
VPS plans. If you're looking to upgrade to MS SQL Database Web
Edition, then it will cost you additional
9. What operating systems do
you offer on Windows VPS?
2008 R2 Standard Edition - 64 bit
Standard Edition - 32 bit
Windows 2003 R2
Standard Edition - 64 bit
Windows 2003 R2
Standard Edition - 32 bit
10. How long
does it take for a VPS account to be set up?
Your VPS will be set up immediately on completion of payment
verification process. However, if you require any special
configuration and/or installation apart from our standard pack, that
may consume extra time, depending on what you require.
How many VPS customers are on a single physical server?
We assure consistent and stable performance to each VPS, by
allocating balanced resource to our System. And we get optimal system
performance. The number of customers per server varies based on the
plan types registered on a physical server. All systems are monitored
to ensure the number of VPS are not oversold.
Do you offer any discount with your VPS plans?
Yes, for our current Promotional Offer Visit: https://www.accuwebhosting.com/windows-vps-server-hosting.html
13. Which control
panel is offered to manage my domains on VPS?
We do provide Website Panel (control panel for windows based hosting)
installation & configuration for free of cost with any of our VPS
plans. You just need to select the option to get Website Panel during
sign up process.
14. How do I access my Website Panel?
Ans: You can access it using
15. How do
I manage my VPS?
Ans: You will be provided
with the log in details of your VPS management area once you sign up
16. Can I reboot VPS from my
VPS management area?
Ans: Yes, you can
reboot, Pause. Resume your VPS from your VPS management area.
Which Email server do you install on my VPS Server?
We will install and setup SmarterMail
7.x Pro - 250 email accounts License - $299.00 value - with no
18. What is the email
address to contact support?
technical support email address is email@example.com.
For sales inquiry please contact us at firstname.lastname@example.org.
For billing inquiry please forward your emails to
In addition to this, we also provide 24/7 online chat support
accessible from our website http://www.accuwebhosting.com/.
What about the backup of my VPS?
Customer is responsible for managing backup of their VPS. If you want
AccuWebHosting.com to backup your vps, the will cost you $20/month
for 20 GB Daily Backups (CDP Backups). The cost for 40 GB backup is
20. How can I set up DNS
records of my VPS? How many IP Addresses do I require to set up
Ans: The Microsoft DNS services is
default enabled on your VPS. You can manage DNS records of your
domains using the following instructions:
are two options:
1. You can use managed
DNS services from any provider and point A, MX records, CNAME etc
records to your VPS IP address.
2. You can set
up primary & secondary name server for main domain (for example
ns1.domain.com, ns2.domain.com) from Microsoft DNS services in your
VPS and then assign these nameservers to your main domain from domain
registrar control panel. Please understand that you will require at
least 2 dedicated IP addresses in this case for your VPS.
What software can I install on a VPS? ?
Because a VPS operates like a real dedicated server almost all
applications can be installed on your VPS. However, some applications
which require kernel modules or modifications will not function on
VPS. In addition, the following content is prohibited on a VPS:
* Pirated software
Hacking sites, programs or archives
* Distribution of music files or any
other material in which the user does not own the copyright.
22. Can use my VPS once I log in via remote access right?
Ans: Yes, you can.
23. If I sign up for your
Webmaster VPS Plan, can I easily upgrade to Small Business Plan at anytime
later without having to reinstall my applications etc?
Ans: Yes you can upgrade to
any higher plan at any time without having to reinstall your applications etc.
This upgrade will require only a reboot.
is all I will get installed with my VPS?
default you will get: IIS 6.0 / 7.0, SQL Database and RDP access to your VPS.
We will also configure & install Website Panel & SmarterMail upon your
you support Tomcat on Windows VPS?
we do not support Tomcat on Windows VPS, we support IIS server instead.
am unable to do RDP.
Ensure that you are using correct IP to do RDP, or;
Ensure that your RDP port number 3389 is not being blocked by your local system
firewall Or your ISP.