Knowledgebase: Frequently Asked Questions (FAQ)
Posted by AccuWebHosting Support :: John D. on 02 February 2009 03:47 AM
Q:- What is the email address to contact billing department for billing related issues?|
You can contact our billing department via sending an email to â€˜firstname.lastname@example.orgâ€™
Q:- Where can I submit my check payment?
You can submit your CHECK payment at our below billing address:
Â Â Â Â Â AccuWebHosting.Com
Â Â Â Â Â C/0. Payment Processing
Â Â Â Â Â PO Box 233
Â Â Â Â Â Norwood, NJ 07648
Â Â Â Â Â United States of America
Q:- What are the Method of payments?
We accept payments from credit cards (Amex. Master-cards, Visa Electron, Discover card, Blue pay etc.). The other payment method is Paypal. (You can also setup a subscription payment for your hosting order) via Paypal.
Q:- What payment terms are available to complete the payment?
There are 5 general terms available to complete the payment.Monthly, Quarterly, Semi-Annually, Annually, 2 years for our shared hosting plans..
Q:- Is my credit card information safe with you?
We do not store your credit card information. We are using the services of 2checkout.com and paypal the authorized payment processors. Your credit card information will be totally secured.
Q:- Are there any setup fees?
No, there is no setup fee for our shared hosting packages.
Q:- Can I pay over the phone?
No, we do not accept payments on phone.
Q:- How do I update my email and contact information?
You can change your admin email address and contact information by 2 ways. You can change it by login to your Modern Bill account OR you can also contact us to change it on behalf of you by providing new details to us via an email from your existing admin email address.