Knowledgebase: Pre-Sales Questions
What is the Windows Control panel, FTP access, MS SQL Access (through Enterprise Manager) and Quick Response Time?
Posted by AccuWebHosting Support :: Jason on 09 January 2006 11:33 PM
Yes, we offer Helm as a control panel to ourÂ windows customers and windowsÂ resellers.Â For all the domains reseller host underÂ their reseller planÂ also have Individual Helm Control Panel. Using this control panelÂ resellers andÂ their customers can setup FTP accounts, Email Accounts, Create Database, DSN\'S, Users Of Database, Sub domains, View Statistics, etc...|
Regarding the response time, we usually reply customer's ticket in 30 minutes or less time. However, some complex issues also need more time and attention by our support group.